StarLife Assurance marked this year’s Customer Service Week by providing free health screening services to residents and other members of the public in Accra and Kumasi, highlighting the company’s commitment to health, wellness and community development.
The exercise, held on Thursday, 8 October, took place at the Office of the Head of the Civil Service in Accra and Kumasi Central Prison. It gave participants an opportunity to assess key aspects of their health and receive information to help them make informed decisions about their well-being.
About 400 people participated in the screenings across the two locations, including prison officers and inmates at Kumasi Central Prison.
The screenings covered cholesterol levels, body mass index (BMI), blood pressure, malaria, blood sugar and eye health. These assessments were intended to help participants better understand their health status and identify issues that might require further medical evaluation.
StarLife Assurance collaborated with medical officers from Grace Anchor Medical Centre in Accra and Prima Medical Centre in Kumasi to conduct the exercise at both locations, bringing professional health screening services directly to the communities served.
Commenting on the initiative, Edwina Holm-Nortey, Supervisor of Customer Experience & Digital Operations at StarLife Assurance, emphasised the company’s broader approach to customer service.
“At StarLife, we believe that delivering exceptional customer service goes beyond providing quality life insurance solutions. It also means demonstrating genuine care for the well-being of our clients and the communities we serve. We are pleased to partner with Grace Anchor Medical Centre and Prima Medical Centre to make these essential health checks accessible to more people,” she said.
The outreach formed part of StarLife Assurance’s efforts to demonstrate its client-first approach during Customer Service Week. By combining its commitment to service excellence with health-focused community engagement, the company sought to make a positive impact beyond its core life insurance offerings.
The initiative reinforces StarLife Assurance’s commitment to building stronger relationships with its clients while supporting healthier communities through activities that promote health awareness, disease prevention and overall well-being.
StarLife, Your Solid Partner for Life.
